SHIPPING

OXSEA ships worldwide via DHL EXPRESS.

SHIPPING RATES

FREE shipping :

Mauritius , Reunion Island , South Africa

PAID shipping :

UAE: 35 AED shipping fee per kilogram.

TAXES & DUTIES

Shipping on all orders does not include any applicable fees, taxes (for example VAT), and duty charges that are levied in your country on international parcels.

These vary from country to country. You are responsible for these so please be prepared to pay an extra customs fee or local tax in order to receive your package.

DELIVERY TIMES

Orders typically take 7-10 days to deliver but can take longer for some destinations.

It ultimately depends on where you live and what you’ve ordered.

You will get a precise delivery time at the time of the expedition of your package and the reception by email of your DHL EXPRESS tracking number.

If you haven’t received your order within 20 days please let us know at contact@ox-sea.com and we will investigate.

TRACKING & ISSUES

You will receive an e-mail containing your DHL EXPRESS tracking number as soon as the shipping label is printed. Please note that tracking information may take up to 14 days to become available.

If you are having any issues with your delivery please try to resolve it directly with DHL EXPRESS first since they are best placed to be able to assist.

If all else fails, feel free to contact our support team at contact@ox-sea.com and we will try to help out if we can.

OXSEA is not responsible for any items lost or damaged during transit.

Any claims should be filed with DHL EXPRESS

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